Privacy Policy

Privacy Policy

Last updated: August 26, 2024

This Privacy Policy describes how Coal's Goals ("we," "our," or "us") collects, uses, and shares information about you when you use our mobile application ("App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

  • User Profile Data: We may collect your name, email address, and any other information you provide when creating a user profile.
  • Pet Profile Data: We may collect information about your pets, such as their name, breed, and activity preferences.

1.2 Automatically Collected Information

  • Usage Data: We collect information about how you use the App, including your interactions with the features and activities you track.
  • Device Information: We may collect information about your device, including IP address, device type, operating system version, and unique device identifiers.
  • Location Data: With your permission, we may collect location data to provide location-based services, such as tracking your walking routes.

1.3 Cookies and Tracking Technologies

  • We may use cookies and similar technologies to track your activity within the App and gather data about how you use our services.

2. How We Use Your Information

2.1 To Provide and Maintain Our Services

  • We use your information to operate and improve the App, provide customer support, and respond to your inquiries.

2.2 To Personalize Your Experience

  • We use the data collected to customize your experience with the App, including suggesting activities and tracking your progress towards goals.

2.3 To Communicate with You

  • We may use your contact information to send you updates, newsletters, and promotional materials related to Coal's Goals. You can opt out of receiving these communications at any time.

2.4 To Improve Our App

  • We analyze usage data and feedback to understand how users interact with our App and to make improvements.

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

  • We may share your information with third-party service providers who perform services on our behalf, such as data analysis, email communication, and customer support. These providers are contractually obligated to protect your data and use it only for the services they provide.

3.2 Legal Compliance

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

  • If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices

5.1 Access and Update Information

  • You may access and update your personal information through your account settings in the App.

5.2 Opt-Out of Marketing Communications

  • You can opt out of receiving promotional emails by following the instructions in those emails or by contacting us directly.

5.3 Location Data

  • You can control location data collection through your device’s settings.

6. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.